Anavon Technology Group started out in 1999 as a telecommunications company, but to best serve our customers, we’ve expanded and diversified our offerings to become Northern Michigan’s single-source solution for business technology. Today, Anavon has grown to support the tech needs of over 4,000 organizations. Our 25 years in business have proven that our business model is strong, competitive, and meets our customers’ needs — even as technology evolves.
Anavon is based on service and support, and we’ve built a team that cares about our customers and is responsive to their needs. We serve small, mid-size, large, and enterprise-level businesses in a variety of industries, including hospitality, hotels, and tourism; commercial development and real estate; municipal governments; and professional services such as accounting, engineering, legal, bookkeeping, financial services, and more.
Anavon Technology Group offers
We distinguish ourselves from other technology and telecommunications providers by offering an integrated approach to business technology instead of a single service. And our product and service offerings are only expanding — as new technologies emerge, we’ll be your partners on the cutting edge. Anavon is committed to understanding, testing, and implementing new solutions to provide more and better options to our clients.
No Obligations
No Contracts
Free On-Site Analysis
Custom Solutions
24/7 Support
Whole Package Solutions
Telecom & IT Experts
Our Team
Michael Madsen
As the President of Anavon Technology Group, Michael is the visionary and strategic leader, shaping the company's direction and ensuring its overall success. Michael is responsible for guiding the company's growth, developing and implementing strategies, and fostering a culture of innovation and excellence.
Michael Madsen
President
John Waslawski
An entrepreneur at heart, John was once the co-owner of a company that provided P2P data and internet services to businesses throughout Northern Michigan. His experience in both provisioning and sales helps our customers not only find the perfect solution for their telecom needs, but also the continued support after the sale ensuring that our customers are always happy.
John Waslawski
Sales Manager
Jim Schopieray
With a diverse background in sales and marketing, combined with over 20 years of telecommunications experience, Jim has the ability and knowledge to serve your company with all of it's telecommunications needs.
Jim Schopieray
Sales
Mark Garrett
Mark's vast knowledge of our product line enhances his ability to help determine the products that will improve your business efficiency. Through a brief conversation to assess what technology products you already currently use, Mark will work with our sales team to provide your business with a seamless solution.
Mark Garrett
Sales
Cody Lewis
As Anavon's IT Manager, Cody is responsible for developing, implementing, and supporting the products and services we provide our customers. His wealth of knowledge in all of the products and services we offer allows him to meet with our customers and provide the best, affordable options for their businesses, while assisting in the deployment of those solutions
Cody Lewis
IT Manager
Reed Deemer
Our newly promoted IT help desk technician, Reed Deemer, brings a wealth of experience and technical know-how to our team. Previously a skilled smartphone and computer repair technician, Reed now plays a vital role in providing our customers with timely assistance and ensuring that their IT challenges are promptly addressed.
Reed Deemer
IT Help Desk
Tressa Clark
As our bookkeeper, Tressa communicates directly with our customers and vendors. Her exceptional organizational skills, communication skills, and a passion for patient customer service make Tressa a true asset to the Anavon Team.
Tressa Clark
Bookkeeping
Amber Anderson
As a customer service representative, Amber answers many of the phone calls that come through our office each day. If you require the addition or changing of services, system programming changes, or would like to order additional equipment, Amber is our go-to professional.
Amber Anderson
Customer Service Representative
Carrie Murphy
Carrie is one of our newest employees and will likely be the welcoming voice you hear when you call Anavon. Carrie is in charge of answering phones, assisting our hosted customers with programming questions or changes, and updating all of our client records.
Carrie Murphy
Customer Service Representative
Jeff Jordan
As our Senior Lead Technician, Jeff has the knowledge and experience to work on virtually all phone systems. With a wall of certifications, Jeff is qualified to service your phone system, provide and install new phone systems, along with running cable, cross connecting, and installing paging systems.
Jeff Jordan
Senior Lead Technician
Ben Shifferd
Ben brings to our team 10 years of experience in cabling, cross connecting phone systems, and data networking. From jack installations and patch panel implementations, to identifying and resolving complex telecommunications issues for a variety of end users, Ben is capable of handling it all.
Ben Shifferd
Field Technician
Bruce Underwood
Previously a smartphone and computer repair technician, Bruce is now responsible for on-site installations, maintenance, and troubleshooting a wide range of integrated technology solutions. His expertise in repairing computers and smartphones will be a valuable asset as he ensures the seamless operation and reliability of our clients' technology systems.
Bruce Underwood
Field Technician
Mitch Johnson
Mitch Johnson
Technology Center Manager
Justin Pieske
Justin joins Anavon as a pivotal addition, bringing with him over 20 years of technology repair expertise and a unique understanding of in-home technology, making him a key player in expanding our smart home services. With a passion that started as a hobby and grew into a career, Justin is dedicated to sharing his excitement for technology and empowering others to embrace the latest innovations. Transitioning from a big company to Anavon, Justin values a workplace culture that emphasizes human connection and tangible impact.
Justin Pieske
Technology Center Specialist
Walter Field
Walter recently joined our team and is an expert in managing and overseeing projects involving low voltage systems. With a strong background in cabling, networking, and design, Walter ensures that all installations and integrations are executed to the highest standards. His comprehensive knowledge of low voltage technology and dedication to quality make him an invaluable asset to our team, driving successful project outcomes and client satisfaction.
Walter Field
Project Manager
Bobby Flake
Bobby's experience in supporting and maintaining IT systems makes him exceptionally skilled at integrating and troubleshooting advanced technology solutions. His ability to problem solve and his attention to detail ensures that all installations and services meet the highest standards of reliability and performance. Bobby's commitment to excellence and customer satisfaction is a cornerstone of his work, making him a key asset to our technology integration team.
Bobby Flake
Field Service Technician
Russ Madsen
After an illustrious career in business technology and communications spanning nearly 24 years, Russ is now enjoying a very well-deserved retirement. His new role is one of personal exploration, leisure, and spending quality time with family and friends.
Russ Madsen
Retired
Our Service Area
We’re a Northern Michigan company, not one of the big-name national players, which allows us to understand our customers’ needs better and provide them with customized technology solutions, along with reliable and responsive on-the-spot service. Our team gets to know our clients and their unique contexts, and we truly care about the success of the businesses that partner with us for their mission-critical technology needs.
We serve the greater Northern Michigan region, with a service area of about a 100-mile radius around our headquarters in Traverse City. Areas we serve include Traverse City, Petoskey, Charlevoix, Gaylord, Cheboygan, Manistee, and Cadillac, among many others.
Anavon Technology Center
Anavon’s Technology Repair Center is located in downtown Traverse City at 1133 W. South Airport Road. Call us or stop in with your repair needs, from busted cell phone screens to sluggish computers to malfunctioning video game systems. Our skilled repair technicians will be happy to diagnose and resolve your tech issues quickly, with the assurance of our 90-day guarantee on all our repair work.
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